Zoom Enterprise licenses can be a challenge for any organization, but especially for remote staff. How do you keep track of who is using what, how much it costs, and how to optimize your usage? In this guide, we will share best practices for managing Zoom Enterprise licenses across your remote users.
Compare Zoom Enterprise License Plans
The first step to managing Zoom Enterprise licenses is to compare available plans. Value-added Zoom reseller partners such as Cloud9 Data Solutions typically are able to offer off-book pricing due to their purchasing volume. You also want to consider the added features, integrations, and support that are available.
Monitor and Track Your Zoom Usage
Once you have purchased the right Zoom Enterprise licenses, you need to track how they are being used by your remote employees. This will help you monitor the performance, usage, and costs of your Zoom licenses. One of the best reports to start with is the “Inactive Hosts” report, it will show you users who are not active during a period. To find this, sign into the Zoom web portal and go to Account Management, then Reports.
Optimize Your Zoom Enterprise Spend
Once you’ve tracked your Zoom usage, you will be able to optimize your Zoom spend. Once you identify any unused or underused licenses, Zoom partners such as Clou9 Data Solutions can help you adjust them accordingly. We can help you negotiate better deals, switch to a different plan, or cancel unnecessary licenses.
Establish Policies and Procedures
Another best practice for managing Zoom Enterprise licenses is to set up policies and processes for your employees. You should define who is responsible for purchasing, managing, and renewing licenses, and how they should communicate with the rest of the team. Further, you should create guidelines for requesting, approving, and using Zoom within your organization, as well as how to report any issues or feedback. These policies and processes should be documented and made available to your employees and administrators.
Educate and Train Your Zoom Users
Finally, you should educate and train your users on how to fully utilize various features and options that Zoom offers including 3rd party add-on tools. You should also provide users with the available resources and support to get started and answer any ongoing questions. Finally, encourage your users to document and share best practices, tips, and feedback with each other, and to stay updated on new features and updates.
In conclusion, managing Zoom Enterprise licenses across remote users requires careful planning and implementation of best practices. By comparing available plans, monitoring and tracking usage, optimizing spend, establishing policies and procedures, and educating and training users, organizations can ensure that they are getting the most value out of their Zoom investment. Value-added Zoom reseller partners like Cloud9 Data Solutions can provide discounted pricing, support, and guidance to help you achieve your goals.