IT Solutions for Your Future Readty Enterprise

Leveraging a strong network of 200+ suppliers, broad portfolio, and strategic alliances, Cloud9 Data Solutions delivers global IT Infrastructure solutions like voice, UCaaS, Contact Center, Cloud Solutions, Cybersecurity, and Mobility.

Businesses continue to undergo rapid digital transformation — and Cloud9 Data Solutions align with today's top trends.

Enterprise IT Solutions

Our open, vendor agnostic model — featuring industry-leading IT products and services.

IP telephony systems provide a comprehensive calling network integrated with your existing infrastructure.

Dedicated internet access, IP VPN, and SD-WAN solutions provide high-speed connectivity delivered on the largest, most secure networks.

Companies that focus on customer and employee experience reduce churn and outperform competitors.

Data storage, computing, AI, and analytics solutions for Government agencies across all of the leading cloud providers.

Case Studies

Regional Airline

The company ran two contact centers in parallel. Its internal-facing help desk serves airport staff, ramp agents, customer supervisors, and others to help them troubleshoot equipment and system issues that may be impacting passenger onboarding, ticket processing, or baggage issues. With an all-remote team and 50 to 100 calls per day, efficient call handling is critical, even more so when issues can cause delayed flights and other major business disruptions. The company upgraded to a cloud contact center in 2022, which had an immediate impact on customer satisfaction. The barge, monitor, and whisper functions in particular received considerable praise from the agents.

Global Healthcare Organization

A global healthcare organization experienced high growth through acquisition. Cloud9 Data helped the company eliminate 25 disparate MPLS and Internet circuits and 15 PBX's into one unified global UCaaS and contact center platform.

The simplified and standardized architecture resulted in $850,000 annual savings.

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